There's No Such Thing as Too Many Cooks Anymore

Prof. JJ Disini points out that IBM's new blogging policy was written in only ten days by the company's bloggers using an internal wiki.

When I was with eTelecare, the closest we could come to such participative policy formulation was a handful of assigned representatives from all levels, and clunky paper forms distributed to employees. Without enabling technologies, participative policy formulation is a relatively slow, messy, and expensive process.

Perhaps wikis can actually make participative policy formulation the faster, cleaner, cheaper way to write the rules.