Wednesday, April 12, 2006

PLDT Purgatory: Bizaare Math

My PLDT DSL connection costs PhP 3000 (around $ 60) per month. That's the price of their 2 Mbps package.

This morning, telemarketers kept trying to sell me an "upgrade" from 768 Kbps to 2 Mbps.

I checked with PLDT DSL cutomer service; in fact, I had to call and coordinate two different departments at two different numbers. Turns out I am on the 768 Kbps package, even if I'm paying for the 2 Mbps package. Broadband Reports confirms this.

Can someone please explain to me PLDT's bizaare mathematics?


Aaron said...

Well, how long have you been subscribed to your 3k PhP plan? Maybe you were subscribed way back when the 768kbps package costs 3,000 php (like a friend of mine in school)...

Mike Abundo said...

How nice of them to offer an increased price for the same speed, then. That's how they reward customer loyalty.